Questions before you decide
Clear answers.
No pressure to purchase.
Find answers about support for students in Classes 9–12, the teen report, career suggestions, fingerprint capture, privacy, pricing and the guided conversation.
What families ask
Start with the question on your mind.
Who is MyFire for?
MyFire helps students in Classes 9–12 and their parents explore interests, choose subjects and streams, and compare courses and career options. You can start with the free Clarity Check. If you would like more support, send an enquiry and a MyFire partner will help you understand the options available for your situation.
Do I need to know what career I want before I start?
No. You can begin with uncertainty, several interests, a disagreement at home or one option you want to investigate. The free Clarity Check is designed to help you identify a useful starting point without choosing a career or sharing contact details.
Does MyFire choose a stream or career for a student?
No. MyFire offers reflections, directions to explore and practical actions. A student and family should compare these with actual interests, academic experience, course content, current eligibility, costs and other real-world considerations before deciding.
What is included in the teen report?
The 16-page report includes learning and study reflections, suggestions for focus, communication and handling pressure, academic and career directions, parent guidance, activities to help explore subjects and careers, and a 30-day action plan. A complete fictional sample is available without signing up.
What is DNE?
DNE stands for Dermatoglyphics Neuroscientific Evaluation, MyFire's name for the fingerprint-based evaluation used to prepare the written report. It should be used for reflection and discussion, not treated as proof of intelligence, personality, aptitude, learning ability or career suitability.
Are fingerprints required?
Not for the free Clarity Check, browsing the website or sending an initial enquiry. Both paid written-report options require clear photographs of all ten fingertips because the ten-finger reading is the primary input used to prepare the report.
Can fingerprints tell me the right stream or career?
No. A fingerprint reading cannot establish one right stream or career, and it does not predict marks, admission, performance or future success. Use the suggestions as options to explore. Compare them with the student's interests and experiences, research courses and check entry requirements.
How should I use the career suggestions?
Use them to create a shortlist for exploration. Read the actual course or role content, try a related activity, speak to someone with direct experience and check current eligibility with the relevant school, examination body or institution before narrowing the list.
What if the student disagrees with the report?
Note which part does not match the student's experience and discuss a specific example with your MyFire partner. The report should not override what the student and family can observe or verify.
What does the guided option add?
It includes the written teen report and a guided conversation with a MyFire partner. The student and parent can discuss the report alongside their interests, subjects, experiences and practical questions. Your partner will explain who will lead the conversation, how long it will take and what follow-up is included before you book.
Can a student contact MyFire without a parent?
Anyone can explore the website and take the free Clarity Check. A person who is 18 or older can enquire independently. If the student is under 18, a parent or legal guardian must be involved before personal details are submitted or fingerprint images are provided for the paid report.
What happens to fingerprint images and reports?
They are used to prepare and deliver the report, then are not retained by MyFire after delivery. Save the delivered report if you want to refer to it later. Fingerprint images are not used for account login or identity verification.
How much does the service cost?
Send an enquiry about the report or the report with a guided conversation. We will pass it to the relevant MyFire partner, who will explain the options, what is included and the total price, including any applicable taxes, before you decide.
How long does it take, and what support is included?
Your MyFire partner will confirm when you will receive the report, the length and format of any guided conversation, and what follow-up support is included. You will receive these details in writing before you pay.
Can I cancel or request a refund?
To cancel, reschedule or request a refund, contact the MyFire partner handling your service. They will review your request based on the terms shared with you before booking.
Three useful next steps
Explore before you commit.
Read the sample report, learn how it is prepared and explore the support available before deciding what is right for you.
One step from here
Still have a question?
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