Frequently Asked Questions
Clear answers before you upload: pricing, guarantee, process, scientific framing, and privacy.
Most requested answers
How much does it cost?
Account setup is free. Paid package pricing is shared by support based on individual, family, or employer use cases.
Is there a satisfaction guarantee?
Yes. Reach out within 14 days after report delivery and the team will review your case and next steps.
Is this scientifically grounded?
The service is based on dermatoglyphic pattern analysis and presented as informational guidance, not as a diagnosis.
How is fingerprint data handled?
Data is encrypted, analyst-access controlled, and fingerprint images are retained for 90 days after report delivery.
Scientific Validity
Process & Delivery
Privacy & Security
Pricing & Support
Still need help?
Reach our team at hello@myfire.in or through the contact form for family and employer workflows.
Ready to continue?
Create your account when you are ready to begin capture.